The Receptionist
Your firm gets a front desk that never closes, so no enquiry is ever missed.
Your firm gets a front desk that is never unattended. A visitor with a question is met at any hour, day or night, and helped the way a good receptionist helps: listened to, their details taken, and a solicitor lined up to call them back.
It is callback-only by design. It gives no legal advice and makes no promise it cannot keep. And no enquiry is ever missed: someone rings at 2am, and by morning there is a name, a number and the story, along with which page brought them in, ready for a callback. The after-hours enquiries that used to arrive and quietly vanish stop being lost.
What this colleague does.
- A front desk that answers visitors 24 hours a day.
- Details taken and a solicitor callback lined up, rather than any attempt to advise.
- No legal advice, and no promise ever made on the firm's behalf.
- Every enquiry captured with a name, a number, the story and which page brought them in.
- The out-of-hours enquiries that would otherwise be lost, caught.
Works closely with.
Your firm gets every one of these jobs done, at a pace no roster could keep.
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